Processing Limits
What are processing limits?
Why are there processing limits?
How do I increase my processing limits?
Why is a reserve deposit required for higher processing limits?
What are processing limits?
Processing limits serve as a risk management tool because they help protect all ProPay Account holders control potential losses. There is a single transaction limit, which refers to the maximum dollar amount that can be processed for any one transaction. In addition, there is a monthly processing limit, which is the maximum total dollar amount that can be processed in a calendar month.
Why are there processing limits?
The credit card associations have suggested processing limits as a method of helping protect cardholders and merchants against fraud. By limiting processing amounts while a processing history is established, ProPay is better able to help prevent fraud and stay within industry-standard risk management policies.
How do I increase my processing limits?
Per transaction and monthly ProPay Account processing limits are dependent on your account type. If your business requires higher limits, please contact ProPay’s Limits Department by e-mailing limits@propay.com.
Please note: It is a violation of the ProPay Payment Services Agreement and card association rules to split transactions to circumvent account limits.
Why may a reserve fund be required for higher processing limits?
The reserve fund is held as protection against any possible chargebacks that may occur against an account. The funds in reserve can be held up to 270 days, per the Payment Services Agreement.