Fees
What are all the fees ProPay charges?
How are ProPay’s fees deducted?
Why does ProPay charge transaction fees?
Can I charge the transaction fees to my customer?
Where can I find a list of ProPay’s fees?
Processing Fees are dependent on which type of account you select. To view account fees, click on the "Sign Up" button (top right of this page) and click on the "Learn More" link under the account type you would like more information on.
To view a list of ProPay’s account related fees
click here.
To view a list of ProPay’s linked Prepaid MasterCard® Card fees
click here.
How are ProPay’s fees deducted?
Fees are automatically deducted from the amounts processed. For example, if you process a MasterCard card for $10.00and the rate is 3.4%. This transaction would cost $0.34. The total amount deposited into your ProPay Account would be $9.66.
Fees for outgoing transactions are deducted directly from your ProPay Account balance, or the balance that you're transferring. Other incidental fees are deducted from the available balance in your ProPay Account.
The first year's annual fee is to be paid by debit or credit card or a personal check. Subsequent annual fees can be deducted from your ProPay Account balance or your credit or debit card.
Why does ProPay charge transaction fees?
ProPay incurs costs when we process transactions, maintain accounts, and keep information secure. ProPay has led the way in offering low cost merchant accounts and offering credit card processing to small businesses and individuals.
Remember that ProPay also offers services to our account holders that are completely free of charge, such as adding funds from a bank account and transferring funds to other ProPay Accounts.
Can I charge the transaction fees to my customer?
Yes, you can pass the processing fees to customers, but there are things you should consider before doing so.
There are a number of rules, exceptions, and state laws to navigate to ensure you are compliant with the terms of merchant processing. ProPay recommends not doing passing on the transaction fees to your customers.