We're here to help.

Here in the ProPay Support Center you'll find the information you need to run a successful small business. From our Getting Started section to the many support topics in our Knowledge Center, the tools are here for you to make the most of your ProPay Account. If you can't find the answer to your question you can always get in touch with us by phone, live chat or email between 10:30 AM and 7:00 PM New Zealand Time, Monday through Friday.

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Knowledge Centre

Find answers to your ProPay questions here. FAQs on all aspects of your account, including your ProPay Card...

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Knowledge Centre

Good Business Practices

We've been in this business for 20 years and have some tips to help your small business run more smoothly ...

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Good Business Practices

Identity Verification and Fraud Prevention

Identity verification, fraud prevention, chargebacks, transaction validation and more. We can help answer questions about the many layers of risk management associated with a merchant account.

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Identity Verification and Fraud Prevention

Phone Support

0800.440.126

Live Chat

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Email Support

customerservice@propay.com
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